Whether you have a question about an order, need documentation for a product, or want to discuss your research supply requirements, get in touch and we’ll get back to you.
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We aim to respond to all enquiries within 1-2 business days. Enquiries received outside of Monday to Friday, 09:00 – 17:00 EST (Eastern Time) will be addressed on the next available working day. During periods of high demand, response times may be slightly extended, we appreciate your patience.
What we can help with:
Order status and tracking queries
Certificate of Analysis (CoA) requests
Product availability and batch information
Shipping and delivery enquiries
Returns and refunds (subject to our Returns Policy)
Order and payment queries
Research access only
For verified researchers only.
All peptides sold on this site are intended strictly
for in vitro laboratory research. By entering, you
confirm you understand and agree to this.
